Comcast Outage Map Harrisburg Pa (2024)

FAQs

How do I find out if Comcast is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Yes, Xfinity is the brand name of Comcast Cable Communications, a division of the larger telecommunication company, Comcast.

You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address. Your property owner, homeowners association or condominium association has an agreement with another service provider or won't give us access to provide our services.

Fortunately, the NBN Co outage map is a helpful tool that can provide real-time information about any network outages in your area. By checking the map, you can quickly determine if your outage is part of a larger network issue or if it is an isolated incident.

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Reboot your TV Boxes

Ensure your cables are tightly secured. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot.

If you don't have (or want) a physical cable connecting your home to the internet, you can still connect with a wireless internet connection. There are tons of different options, including fixed wireless, 4G and 5G home internet, mobile hotspots, and satellite.

Does Xfinity have a 55+ internet plan for seniors? No. Xfinity lacks senior discounts on its internet or cable plans. However, seniors can often save by bundling multiple services through Xfinity.

What is Comcast's new name? ›

Comcast remained as the parent company while it rebranded its original telecom services to Xfinity. Comcast High-Speed Internet became Xfinity Internet, Comcast TV became Xfinity TV, etc.

American Cable Systems is renamed Comcast and incorporated in Pennsylvania.

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

Comcast reported on Tuesday the loss of another 419,000 linear video customers in the second quarter, 11.9% of its based from the year prior, but that was its best pay TV customer quarter since the end of 2022. In the second quarter of 2023, Comcast lost 543,000 pay TV subscribers.

If you need services professionally installed or are having trouble with your service, one of our technicians needs to visit your home.

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If the option to run the test isn't available in the Xfinity app, try updating to the latest version.

With your existing cable modem – you can use your cable modem to test individual coax outlets for signal and connectivity. Plug your modem into the coax outlet and wait for the lights to indicate whether a connection has taken place. If it doesn't connect, then you have no signal at that coax outlet.

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.